DAMYou can ask DAM to delete personal information associated with your use of our website, application, or supported messaging channels.
How to make a request
- Email contact@usedam.com with the subject line Data Deletion Request.
- Tell us which DAM service you used (website, WhatsApp, Instagram, or Facebook), the account or phone number that contacted DAM, and an approximate date of use.
- Do not include passwords, OTPs, PINs, card details, Aadhaar numbers, or other unnecessary sensitive information in your request.
What happens next
We will acknowledge the request, take reasonable steps to verify that it relates to you, and delete or de-identify eligible information from DAM’s active systems. We aim to complete verified requests within 30 days, subject to applicable law and operational requirements.
Information we may need to retain
Some information may need to be retained where required for legal compliance, fraud prevention, security, dispute resolution, enforcement of our agreements, or backup integrity. If this applies, we will limit the retained information to what is necessary.
Meta messaging data
If your request relates to WhatsApp, Instagram, or Facebook, DAM will remove information it controls from its own systems. Meta may separately retain information under its own policies; you can manage information held by Meta through the relevant platform’s privacy controls.
Questions
For other privacy requests, see our Privacy Policy or email contact@usedam.com.